IDENTIFY ISSUES AND TRENDS IN TOURISM AND HOSPITALITY
INDUSTRY
There are many trends in tourism and hospitality industry. With
the good technology now, this industry also get involved with this trends. The
first trends in this industry is applying QR code when buy things, access some
web and check in hotel. Then, E-ticketing which is tourists can got their
tickets just from online and through online web page. Next is online
transaction, usually used when tourists want to check in hotel, buy things and
got ticket. Other than that is key card. The key card are usually used when we
want to enter our hotel room or maybe to enter theme park and many more. The
last one is, online apps. Online apps are very popular nowadays. You can get
what you want only from that apps that you download from your smartphone. An example,
if you want to go somewhere, you can use Waze to show you the directions to the
locations. Besides, you can choose the best hotel by doing comparison using
popular apps like Trivago and also Traveloka.
There are many issues in this industry too. The first one is
safety. Wherever we go, the first things we need to thinks is our safety
because we don’t know what danger are waiting for us at the destination. So,
before we go to holiday, survey and take note about the destinations. The next
one is healthy. We need to take care our health wherever we go. Now, many
epidemics are spread like zika, rabbies and HFMD. So, we need to avoid this
epidemics by protect ourself from going the place where is the epidemics
spread. Lastly, the environment ore one of the common issues in tourism and
hospitality industry. Sometimes, the place we visit are not our expectations
and it can disappointed ourself. Usually, the environment are dirty and full of
rubbish. So, we need to change this stigma so that we can have a happy holiday.
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